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Can I still fill my Zepbound prescription at CVS?

4 min read

As of July 1, 2025, CVS Caremark, the pharmacy benefits manager (PBM), removed the obesity medication Zepbound from its standard formulary for many patients. This major insurance change has caused confusion, but patients can still physically fill their Zepbound prescription at a CVS retail pharmacy, provided they have a valid prescription and a way to pay for it.

Quick Summary

The ability to fill a Zepbound prescription at a CVS Pharmacy depends on insurance coverage, as CVS Caremark dropped the medication from its standard formulary in July 2025. Patients with affected coverage have several options, including appealing the decision, utilizing savings programs, or exploring alternative pharmacies and medications.

Key Points

  • CVS Caremark is different from CVS Pharmacy: Your insurance may no longer cover Zepbound through the PBM, but the retail pharmacy can still dispense it if you can pay.

  • Insurance coverage has ended for many: The CVS Caremark formulary change on July 1, 2025, eliminated preferred coverage for Zepbound for numerous patients.

  • Options for no coverage: If your coverage is gone, you can appeal, use the manufacturer's savings card, or buy via self-pay options like LillyDirect.

  • Local stock varies: Although the FDA shortage was resolved, high demand means you should call your local CVS or other pharmacies to check for your dosage.

  • Consider alternative medications: If coverage is a primary concern, your doctor may recommend switching to the now-preferred Wegovy or other alternatives.

  • Consult your doctor: Before making any decisions about payment or switching medications, talk to your healthcare provider about the best path forward for your health.

In This Article

Understanding the CVS Caremark Formulary Change

Before rushing to your local CVS, it is critical to understand the distinction between CVS Pharmacy (the retail store) and CVS Caremark (the pharmacy benefit manager, or PBM). CVS Caremark is the entity that manages prescription drug benefits for many insurance plans, not the retail store where you pick up your medication.

Effective July 1, 2025, CVS Caremark made a significant formulary change, opting to remove Zepbound (tirzepatide) from its preferred drug list in favor of Wegovy (semaglutide). This was a financial decision based on contract negotiations and rebates with the drug manufacturers. For patients whose insurance plan is managed by CVS Caremark, this means their Zepbound may no longer be covered, or coverage may require a much more stringent prior authorization process. This change impacts insurance coverage, not the physical inventory of the retail pharmacy.

Separating Insurance Coverage from Pharmacy Availability

Many patients mistakenly believe that because CVS Caremark no longer covers Zepbound, their local CVS Pharmacy will not stock it. This is not the case. A CVS retail pharmacy operates independently of the PBM's formulary decisions when it comes to filling prescriptions, provided you have a valid prescription and a method of payment.

  • Pharmacy Stock: A CVS retail store can and will fill a Zepbound prescription if it is in stock. You can still transfer or drop off your prescription there.
  • Insurance Coverage: The problem lies with your insurance. If your plan is managed by CVS Caremark and was affected by the formulary change, it will likely deny coverage for Zepbound unless you successfully appeal the decision.
  • Cost: Without insurance coverage, you would be responsible for the full, high cash price of the medication.

What are your options if your coverage is affected?

If you received a letter from CVS Caremark about the formulary change and your coverage is impacted, you have several paths to continue your treatment.

Alternative paths for Zepbound patients

Option Description Pros Cons
File an appeal Your healthcare provider can submit an appeal for a formulary exception, often with a letter of medical necessity explaining why Zepbound is a better choice for you than Wegovy. You may be able to stay on Zepbound with continued insurance coverage. The process is legally required to be expedited in some cases. The process can be time-consuming and there is no guarantee of success. Your doctor may need to provide specific clinical evidence.
Use the Zepbound Savings Card Eligible commercially insured patients without coverage may be able to pay a lower monthly price for Zepbound through Eli Lilly's savings program. Substantially reduces the out-of-pocket cost. Can be used at retail pharmacies. Still more expensive than a covered co-pay. Requires commercial insurance, but not government plans like Medicare.
Purchase via LillyDirect Eli Lilly's direct-to-consumer pharmacy offers Zepbound vials for self-pay without needing to go through insurance. Can potentially offer a lower self-pay price. Avoids insurance bureaucracy. Requires a valid prescription and is cash-pay only. The single-dose vials are only available this way.
Explore alternative medications Discuss switching to the now-preferred drug, Wegovy, or other weight-loss options with your doctor. Ensures continued insurance coverage under many CVS Caremark plans. Your doctor may find a suitable alternative. Wegovy and Zepbound are not identical and may produce different results. Requires a new prescription.

How to check Zepbound stock and fill your prescription

Even if your insurance covers Zepbound or you plan to pay out-of-pocket, confirming stock is a wise step. While an FDA shortage was resolved in October 2024, local pharmacy availability can fluctuate due to high demand.

  • Call your local CVS Pharmacy: It is best to call the specific CVS location where you intend to fill the prescription. Ask if they have your specific dosage strength in stock.
  • Check other pharmacies: If your CVS is out of stock, consider calling other local pharmacies, including Walgreens, independent pharmacies, or those located within supermarkets.
  • Consider online fulfillment: Online pharmacies like Amazon Pharmacy or Eli Lilly's LillyDirect can also be options for filling your prescription and potentially shipping it to you.
  • Use online tools: Some online tools and community trackers can provide real-time updates on local stock, but these should be verified by calling the pharmacy directly.

Conclusion

In summary, the answer to "Can I still fill my Zepbound prescription at CVS?" is a qualified "yes." You can still take your prescription to a CVS retail pharmacy. However, the more crucial question for many is "Will my insurance still cover Zepbound at CVS?" The answer to that, for many CVS Caremark customers, is "no," as of July 1, 2025, due to a formulary change. If you are affected, your options range from appealing the decision to exploring alternative payment methods or switching medications. It is essential to communicate with your healthcare provider and verify both your insurance coverage and the specific pharmacy's stock before attempting to fill your prescription.

Frequently Asked Questions

CVS Caremark stopped covering Zepbound as part of a formulary change effective July 1, 2025. This was a financial decision based on contract negotiations with drug manufacturers, prioritizing coverage of a competing drug, Wegovy.

CVS Pharmacy is the retail store where you physically pick up prescriptions. CVS Caremark is a pharmacy benefits manager (PBM) that manages your prescription drug coverage. The coverage change affects Caremark-managed plans, not necessarily the retail pharmacy's ability to dispense the drug.

Yes, you can file an appeal with your insurance provider to request a formulary exception for Zepbound. Your healthcare provider will likely need to submit a letter of medical necessity explaining why Zepbound is the most appropriate medication for you.

If you have commercial insurance but it does not cover Zepbound, you may still be eligible to use the savings card, which can significantly reduce the cash-pay cost. You should contact Eli Lilly or check the terms and conditions for details.

If your local CVS is out of stock, you can call other pharmacies, including major chains and independents. You can also use online pharmacies or Eli Lilly's direct-to-consumer service, LillyDirect.

According to the FDA and Eli Lilly, the national shortage of tirzepatide, the active ingredient in Zepbound, was resolved as of October 2024. However, local supply can still vary by location and dosage strength.

You can discuss switching to Wegovy with your healthcare provider. Your insurance plan, if managed by CVS Caremark, may prefer or cover Wegovy. However, Zepbound and Wegovy are not interchangeable and may affect patients differently.

References

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Medical Disclaimer

This content is for informational purposes only and should not replace professional medical advice.